Terms & Conditions

The Customer agrees that these terms and conditions shall be deemed to Capital Travels when the Customer avails the Taxi Services and Rent-a- Cab Services provided by the Capital Travels.

In these terms and conditions:
The Capital Travels shall mean Capital Travels.

Customer means a person who is a customer of Capital Travels; who contacts The Capital Travels to use its Taxi Services and Rent - a - Cab Services.

Services shall mean taxi services provided by the Capital Travels

Driver shall mean the driver who drives the taxi.

The Customer is aware that this website is only for the convenience and use of the general public. By accessing and using the information contained in this Website, you shall be deemed to have agreed to comply with and be bound by the terms of use contained herein, which may be updated and amended from time to time.

The Customer agrees and accepts that the use of the Services provided by the Capital Travels is at the sole risk of the Customer, and further acknowledges that the Capital Travels disclaims all representations and warranties of any kind, whether express or implied.

The Customer shall ensure that he/she will not indulge in any of the following activities while in a taxi:
Smoking or consuming any kind of intoxicants inside the Taxi. The Driver has the right to refuse the pick-up or ask the customer to alight the cab if the customer is found to be in an intoxicated state or is found misbehaving with other passengers or the Driver.

Littering the Taxi
Soiling or damaging the seats and/or any other interiors of the Taxi.
Misusing, soiling or damaging any of the devices (technical/non-technical) in the taxi.

Asking the Driver to break any Traffic/RTO/City Police and/or government rules for any purpose (especially reaching the destination earlier). The Driver has the right to refuse such a request by the customer. The Driver also has the right to refuse such a pick-up or ask such customer(s) to alight the cab.

Asking the Driver to board more than 4 adults in the taxi. The rules under which the taxi services are provided by the Capital Travels, stipulate that a maximum of 4 adult passengers shall be allowed per trip. In view of this, the customer shall not pressurize the Driver to allow more than 4 adult passengers in the taxi. The Driver has the right to refuse such a pick-up or ask such customer(s) to alight the cab.

Pressurizing the Driver to overload the boot space of the taxi with luggage. The customer shall not be allowed to use the seating area of the taxi for placing any kind of luggage.

The Customer agrees and accepts that the Capital Travels will be under no liability or responsibility for any losses or damages arising out of the use of the Services as offered by the Capital Travels. The Customers shall be fully responsible of their belongings when travelling on board any of Capital Travels taxis. In the event they lose/misplace their belongings during a trip with the Capital Travels taxi, the Capital Travels will try on best-effort basis to locate the belongings, but will not be held responsible for any losses or damages to any of the items.

The Customer agrees that the Taxi in which he/she is travelling will allowed to being tracked using GPS technology. This shall be used for the sole purpose of ensuring the security of the vehicle and its occupants.

The Capital Travels cannot be held liable inter alia for any of the following reasons:
for booking requests made at the contact centre and on the website, which are subject to availability of cabs;
for any direct or indirect loss/damage which may be suffered by the Customer as a result of non-fulfillment of the booking requests made at the contact centre and on the website or any other booking channel authorized by the Capital Travels
for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure by The Capital Travels to provide a taxi to the Customer within any stipulated time.
for any direct or indirect loss or damage which may be suffered by the Customer as a result of computer breakdown or failure of telecommunications networks preventing access to online services;
for any direct or indirect loss or damage which may be suffered by the Customer as a result of strikes and demonstrations by the Drivers of the Cabs;
for any direct or indirect loss or damage which may be suffered by the Customer as a result of bad weather;
for any direct or indirect loss or damage which may be suffered by the Customer as a result of traffic congestion;
for any direct or indirect loss or damage which may be suffered by the Customer as a result of any accidents;
for any direct or indirect loss or damage which may be suffered by the Customer as a result of failure of the Driver to turn up to pick up the Customer;
for any direct or indirect loss or damage which may be suffered by the Customer as a result of force majeure events.
for transactional messages sent on mobile numbers provided to us during booking; which might be listed on any/all Do Not Call registries.
for failure to provide infotainment or any other services inside the cab, advertised or offered in any form of communication, as this is a complimentary value addition and not mandatory from RTO.

The Customer shall always pay taxi fares (as displayed in the meter), waiting charges, parking charges, additional night surcharge and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the taxi services, without any demur or protest. The toll charges will be payable by customer as applicable, only when the customer is travelling in Taxi & crosses the toll post, without any demur or protest.
The Capital Travels, is entitled to cancel/terminate the cab bookings done by a particular Customer/corporate client, with or without prior notice

INDEMNITY: The Customer undertakes and agrees to indemnify the Capital Travels, and keep the Capital Travels indemnified from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnify basis) claims, demands, actions and proceedings which The Capital Travels may incur or sustain directly or indirectly from or by any reason of or in relation to the use or purposed use of Services and shall pay such sums on demand.

COPYRIGHT: All intellectual property rights subsisting in the contents of this website belong to The Capital Travels and/or the respective third party proprietors identified in this website. These works on this site are protected by copyright laws and/or other laws. Therefore, no part of parts hereof may be reproduced, broadcast or transmitted in any manner of by any means or stored in an information retrieval system without the written permission of The Capital Travels.
Governing Law and Jurisdiction: The validity of these terms and conditions shall be governed and in force in accordance with the laws of India and the Courts in Ahmedabad shall have exclusive jurisdiction.

DISCLAIMER: The Capital Travels website is continuously updated and checked for inaccuracies, omissions and inconsistencies. However, even with the greatest care, inaccuracies, omissions and inconsistencies may occur. The Capital Travels does not warrant the accuracy, adequacy or completeness of this information and materials and expressly disclaims liability for errors or omissions in such information and materials. The Capital Travels does not represent or warrant that the information and content on this site, or the facilities that make it available, will not cause damage, or are free from any computer virus or any other defects or errors, or that your access to this site will be uninterrupted or that your transmissions will be processed in a timely manner. The Capital Travels is not liable for any loss or damage arising from the use of this content and information.

The Capital Travels shall have the right at any time to change or modify the terms and conditions applicable to the Customers use of the this website, or any part thereof, or to impose new conditions, including but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon posting of such changes on this website. Any use of this website by the Customer after such posting shall be deemed to constitute acceptance by the Customer of such changes, modifications or additions